Postage Costs & Delivery Schedule
We endeavour to dispatch items on the same day as the original order. However, there may be a slight delay in shipment if we are unseasonably busy. We will normally dispatch your order within 7 business days. For SPO (special order items) we endeavour to get them to you as quickly as possible but are reliant on these goods coming in from our various suppliers.
Delivery time normally takes between 1-3 days depending upon location within the British Isles, but may on occasion take up to 7 days. Overseas orders may vary in time to arrive due to international postal systems.
* Please note for worldwide deliveries, extremely large orders may be check-weighed before despatch. We will then advise of any additional charges.
We only try to take payment for in stock items. However, due to the constant turn-over of items, some items may need to be ordered in to stock. We do provide a back order service: If your item is not in stock, we will back order it for you. You will only be charged for your back orders when they are sent (no secondary postage is charged on back orders). We provide fast delivery: We will try to dispatch orders placed before 3pm GMT on the same day. UK customers can expect their purchases to arrive in 1-3 working days. Weekend delivery: There is no delivery on Saturday, Sunday or any Bank Holidays. You may be required to provide a signature upon delivery: The signature does not have to be the account holder, just the person accepting the parcel. Always check the conditions of the parcel before signing: If there's damage, please refuse the delivery & contact us immediately. If you are not at the address when the parcel is delivered: If you are not in and the courier is unable to leave the parcel in a safe & secure place, they will leave a card notifying you of the time they attempted the delivery. Please contact them to arrange to have the parcel re-delivered. Couriers will attempt to deliver the parcel three times - if unsuccessful, the parcel will be returned back to us. Next day delivery service: Orders placed on the Friday on a next day delivery will be delivered on the Monday. Delivery times cannot be guaranteed. Shipping of Gas: Due to new laws governing the transportation of hazardous materials, we are unfortunately unable to ship any items containing gas cannisters to any overseas destinations, Northern Ireland & The Highlands in the UK -
Last Updated Feb 2017